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How to Keep it Together During Crisis

We’ve been impacted by this global pandemic for quite some time, hunkered down in our houses, masking up and social distancing any time we leave the house. And more than likely, thinking of our patients that we can’t currently treat.

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October in Chicago can be chilly, but the conference room that held the first ever Dental Assistants National Conference for Excellence (or better known as the DANCE) was anything but!!!

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It’s all over the Facebook groups. It’s the new hot topic for CE courses and webinars. It’s another way to get out of the op. But what is this Myofunctional Therapist thing? I needed to find out for myself.

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New Patient Calls Made Easy

I get it, you are busy and your doctor wants you to acquire new patients. You also manage a barrage of other tasks and then you throw a New Patient call on the top of everything else. It feels like you will never get ahead or even meet expectations. After all, there are entire training courses on the New Patient

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Using Patient Call Recordings As A Learning Tool

I’ve listened to lots of recorded phone calls with offices over the years. I can hear myself in those calls when I worked in my first dental practice. I had no idea what to say. I didn’t even really understand insurance at the time. My only experience was when I had some fillings done and there was a remaining balance

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