The end of the year is going to be full of reports, planning, end-of-year campaigns and holiday activities. No doubt, it’s a stressful time inside and out of the office. If you are the leadership in the office, it can be hard to muster up a higher level of excitement to get others excited as well. Here are 3 ways to keep things light and fun!

Statistics point to the fact that approximately 85% of our success in life is directly attributable to our communication skills. Every day, we communicate with our patients on how to gain or maintain health. Effectively discussing “clinical” findings when co-diagnosing can easily get lost in translation. Here are five secrets to great communication that will make a difference for you and your patients.

You might have an intra-oral camera in each operatory, TV monitors on ceilings and other nifty technology in the clinical area of your office, but I’m here to ask you not to forget about the administrative team’s area. My suggestions range from small to big changes, however they all can make a huge impact on productivity.

Any kind of medical or dental practice goes through great lengths to keep patients from missing or canceling appointments. Signs are posted in reception areas and patients are informed of office policies. We try and think of every legal avenue to keep our schedules full and still patients find a way to leave holes in our schedules – even if we tell them it will cost money to miss their appointments.