Ever wonder if you’ve needed a dental virtual administrative assistant? Not even sure what they do? Well please allow me to shed some light on the subject.
Read MoreI’ve listened to lots of recorded phone calls with offices over the years. I can
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Your office has lots of moving parts: computers, software, digital imaging, scanners, toothbrushes, water filtration systems, pumps, people, emergency systems and protocols, etc. The list is long and we not only have to purchase it all, but we have to maintain it and train our team on it!
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Adam Smith recently had the chance to interview Dr. James Willis, who is the owner of Burke Dental in Burke, Virginia. Dr. Willis has owned his practice for about four years now. If you ask Dr. Willis, he will be the first to admit that he struggled getting new patients initially. Adam Smith was aware of the doctor’s frustration early on, so when he heard that things had really turned around for him, he obviously wanted to find out more.
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