Some of my best memories of being an office manager involved morning meetings, otherwise known as a “huddle” – although I refer to this as a meeting as it better...

It is common practice to have production goals for the office and clinical team members. However, every team member has an associated value of what their time is worth, and...

I am going to tell you the story of a colleague that made a serious professional mistake, one that almost cost her a career. Mistakes, errors, flubs, oversights, whatever word...

Standard Operating Procedures (aka SOPs) go far beyond your employee office manual and job descriptions. You need them to establish office guidelines and acceptable practices, and act as a permanent...

Change is inevitable and expected – it really is. Yet how often do we fight change at the office, when we are the ones that need to adapt?...

Turnover is inevitable. It is something that we have to accept as part of owning and running a business and no industry is immune. There are thousands of studies about...

Read a dental consultant's advice on how you can easily save money in your practice by lowering your dental supply costs....