A crystal ball would sure come in handy right about now. Even some tarot cards or how about Zoltar, that fortune teller machine from the movie Big. Something, anything that will give us a clue of what’s to come. A sign to tell us what is the right move.
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Achieving good isolation while trying to keep your patient comfortable can be a daunting task. A patient that has a hard time keeping their mouth open, constantly needs to close and swallow, or has a tongue that is impossible to wrangle, can easily cause you to run behind schedule.
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There are usually a few different types of patients in your office, but your favorite should be the compliant ones that return every 6 months. Unless you have a completely full schedule and you are unable to take on any new patients, you consistently want to have a steady flow of these new faces. The key is to look at what brings patients back…
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In 2007, I decided to write a book on how assisted hygiene would work in a dental practice, titled “Just a Cleaning? Breakthrough Methods to Maximize Patient Care and the Bottom Line”. My hope was to begin a movement in our profession by extinguishing those first 3 words. Fast forward to 2016, where I witnessed a local commercial encouraging viewers to call the practice for their “cleaning”. Yes, the struggle for all that legally encompasses your dental hygiene visit is very real.
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Is it possible that our attention to detail can be so focused on providing clinical excellence that the details regarding our patients’ experience may be out of alignment? What if your clinical excellence mirrored your patients’ experience?
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